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The ARROW report is a tool, developed by the Outcomes & Recovery Blending (ORB) committee, to complement the current Ohio Consumer Outcomes Point-of-View (POV) report.  Specifically, it was designed to assist consumers and agency provider staff in charting a course of Recovery.

The ORB committee worked thoughtfully and methodically in the construction of this new tool. Beginning with the actual Ohio Mental Health Consumer Outcomes survey items, the committee categorized specific items into each of the various components of recovery.  The recovery components consisted of the nine essential components in the Emerging Best Practices in Recovery Process as well as other factors that research frequently cited as important to consumers in their recovery.

Recovery components were then categorized into levels of need based upon Maslow's Hierarchy of Needs. Completing this task allowed for the development of a report structure that identifies those areas perceived to be most problematic and then orders the items based upon an expected, preferred strategy for addressing each. Most importantly, the new ARROW report provides examples of activities associated with each of the items to assist consumers and the agency staff with whom they are working in developing strategies to further their recovery.

In addition to the ARROW report, project staff have developed the following web-based videos:

Overview of the ARROW Report

Client Engagement

Use of Outcomes to Facilitate Recovery

Software for the ARROW Report:
If your agency is using version 3 of the Point-of-View, you can download the necessary files for the ARROW Report here.

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